Wednesday, November 26, 2008
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Our Flights
Our flights are generally with Onur Air, which is Turkey's low-fare domestic airline providing a simple no-frills service that helps Holidays 4U keep your holiday price as low as it can go (although we may change this carrier for operational reasons).
Jump to... ------------------------------------------- Onur Air Flight information panels Flight timings Check in Baggage allowance Lost or damaged baggage Flight delays Pregnancy Infants Alcohol on aircraft Flight supplements Disabled customers with special needs and pre-bookable wheelchairs Disorderly behaviour Seat allocation Vegetarian option
Onur Air
With he Holidays 4U routes being flown by a young fleet of efficient modern Airbus aircraft, you can compare the Onur flying experience with any of the popular UK low-cost airlines, although we'd hasten to add that Onur aircraft are not painted in bright orange. Most flights will have an in-flight trolley providing snacks and a bar service (dependent on availability). As with all budget airlines please note that this is not a free service and we’ve found most people choose to take a sandwich with them, especially when travelling with children. Onur Air does not offer in-flight entertainment and is a non-smoking airline.
Flight time is around four and a half hours from the UK and the following tables show the local departure and arrival times.
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Flight information panels
Winter 2008/09 flight details
Click here to view an enlarged Winter 2008/09 panel »
Summer 2009 flight details and supplements (per person)
Click here to view an enlarged Summer 2009 panel »
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Flight Timings
The flight timings shown on this website and on your booking confirmation are based on the 24-hour clock system and are for guidance only. Final timings are shown on your tickets, so please check these carefully on receipt, and contact us at once with any queries.
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Check in
You must check-in at your departure airport at least 2 hours before departure and your initials and the spelling of your name must be identical on your ticket and in your passport. If you have made a late booking and are receiving tickets on departure, your travel agent will advise you of your check-in details when you book.
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Baggage allowance
This is 20 kg (44 lb) for each person. Baggage weighing more than the baggage allowance will be subject to a charge payable at check-in. Single items of luggage weighing over 32 kg will not be accepted by the airline for health and safety reasons. A passenger can take on the aircraft one small piece of hand luggage weighing less than 5 kg (11 lb), with a maximum size of 45 cm x 35 cm x 20 cm. Infants under the age of 2 on the date of their return flight have no baggage allowance. Carriage of all excess luggage and sports equipment is subject to the aircraft capacity on the day of departure.
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Lost or damaged baggage
Under The Carriage By Air Act 1961, if you do not notify us of any loss or damage to your baggage within 7 days of the discovery of the loss/damage, we will have no liability to you. Flight delays: We will keep you informed if your outbound or return flight is delayed. Most travel insurance companies offer some form of compensation for major delays and in order to take advantage of this you must send travel delay claims to your insurance company. You can obtain details of the flight delay from the airline.
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Flight delays
We will keep you informed if your outbound or return flight is delayed. Most travel insurance companies offer some form of compensation for major delays and in order to take advantage of this you must send travel delay claims to your insurance company. You can obtain details of the flight delay from the airline.
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Pregnancy
If you are pregnant, you should check with your doctor that it is safe for you to travel. Airlines require a medical certificate of fitness to fly if you are more than 28 weeks pregnant at the time of your return flight. After 32 weeks of pregnancy you will not be allowed to fly. Please check your travel insurance policy for any restrictions that apply to travelling whilst pregnant.
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Infants
A charge of £50 is made for infants under 2 years of age on the date of their return flight. Infants under 2 years of age will not be entitled to an in-flight meal. Infants under 6 months must sit on an adult’s lap and wear an infant lap-strap. Infants under 2 years must sit on the adult’s lap secured by an extension seat belt provided by the airline.
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Alcohol on aircraft
You are not allowed to drink your own alcohol on a flight, whether you bought it on board, on holiday or in the UK.
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Flight supplements
The holiday prices given by this website are based on flights that do not carry a supplement (such as those from Gatwick). The flight supplements shown reflect the additional cost of flying from certain airports, or on certain days of the week. The website system will add or subtracted the correct flight supplement from the price for your holiday.
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Disabled customers with special needs and pre-bookable wheelchairs
We want all our customers to enjoy completely successful travel arrangements which why we have introduced a special needs checklist which can be downloaded by clicking here.
Download Special Needs Checklist (208Kb PDF)
This checklist must be completed for any customer who has a medical condition or disability requiring special travel, accommodation or dietary arrangements. This information will be used to check the suitability of your booked travel plans to the best of our ability and make the appropriate arrangements. Please note that wheelchairs must be pre-booked at least 4 days before departure. We try to ensure that wheelchair passengers will be first to embark and last to disembark.
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Disorderly behaviour
The captain has authority over the aircraft and passengers at all times when they are boarding or on board. He/she may prevent you from travelling if you are considered unfit to do so, or if you pose a danger to the aircraft or passengers. The captain will exercise this right if, for example, you are found to be drunk before or after boarding, if you smoke on board or use threatening, abusive, or insulting words or behaviour. In those circumstances, we or the airline, at our reasonable discretion, may terminate your holiday, and we will not be responsible for completing your holiday arrangements.
Holidays 4U and the airline will also not be liable for any refund, compensation or other costs you may have to pay. We may also seek compensation from you for any losses caused by your behaviour (e.g. the cost of diverting an aircraft). Disruption on board an aircraft is a criminal offence and you may be prosecuted.
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Seat allocation
Seats are allocated at check-in, on a first come, first served basis. If you want particular seat positions, it is a good idea to check in as early as possible. We are unable to reserve seats in advance and there are other safety restrictions in place relating to passengers adjacent to exits and /or safety equipment.
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Vegetarian option
Please tell us when you book if you require a vegetarian meal. We shall always do our best to meet your requirements, but no guarantee is given.
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